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Periodical article Periodical article Leiden University catalogue Leiden University catalogue WorldCat catalogue WorldCat
Title:Participation, Job Satisfaction and Decentralization: The Case of Swaziland
Authors:Yoder, Richard A.
Eby, Scott L.
Periodical:Public Administration and Development
Geographic term:Swaziland - Eswatini
Subjects:work attitudes
civil service
Labor and Employment
Development and Technology
Economics and Trade
Politics and Government
External link:https://doi.org/10.1002/pad.4230100204
Abstract:Using Swaziland's Ministry of Health as a case study this paper assesses the extent to which the empirical data supports anecdotal information and trends towards decentralized and participatory management systems. Specifically, the study measures the level of participation in decisionmaking and assesses its impact on job satisfaction, measures the level of and analyses differences in job satisfaction by job classification, and identifies and analyses the determinants of employee job satisfaction. Data were obtained from a survey questionnaire which was constructed and administered to 447 employees of the Ministry of Health, a 42 percent sample, at fifteen representative locations throughout the country. The questionnaire was administered in 1984, prior to initiating the new decentralized system. From the analysis, policy implications are developed for designing administrative structures and systems that respond to emerging 'quality of worklife' needs, strengthening productivity, and improving the quality of services provided. Bibliogr.