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Periodical article Periodical article Leiden University catalogue Leiden University catalogue WorldCat catalogue WorldCat
Title:Managerial Perceptions of Leadership and Management in an African Public Service Organization
Authors:Jones, Merrick L.ISNI
Blunt, PeterISNI
Sharma, Keshav C.ISNI
Periodical:Public Administration and Development
Geographic terms:Botswana
Subjects:government departments
Labor and Employment
Politics and Government
External link:https://doi.org/10.1002/(SICI)1099-162X(199612)16:5<455::AID-PAD897>3.0.CO;2-Z
Abstract:This article analyses data on perceptions of leadership and management, generated by a study of managerial behaviour, organizational functioning and performance in the Ministry of Local Government, Lands and Housing (MLGLH) in Botswana. The study was commissioned in 1991 by the Swedish International Development Agency (SIDA). The findings indicate that the managers in the investigation did not generally recognize the distinction between organizational leadership and management that is postulated in the predominant current Western view. The perceived ideal leader who emerges from the investigation is kind and supportive and provides clear directions; the Western ideal of the 'corporate hero', inspiring people throughout the organization to work towards the mission, did not emerge from the findings. Further, the Tswana managers emphasized the reaction of the boss as a major factor in judging their own performance. This finding of the acceptance of hierarchical authority and accompanying dependency supports evidence from the few empirical studies undertaken previously in Africa, and has implications for the current plan to implant elements of the 'Singaporean model' in Botswana. Bibliogr., sum.