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Periodical article Periodical article Leiden University catalogue Leiden University catalogue WorldCat catalogue WorldCat
Title:Management perceptions of internet-based banking services in Nigerian commercial banks
Authors:Popoola, S.O.ISNI
Haliso, YacobISNI
Year:2010
Periodical:African Research and Documentation (ISSN 0305-862X)
Issue:112
Pages:37-52
Language:English
Geographic term:Nigeria
Subjects:commercial banks
Internet
managers
attitudes
Abstract:This study investigates management perceptions of internet-based banking services with special reference to commercial banks in Nigeria. A random sample of 36 banks was selected out of the 51 commercial banks that were found to have good financial health. A self-developed instrument called Management Perceptions of Internet-Based Banking Services scale was used for data gathering among 300 respondents. The results indicate a significant difference between male and female management perceptions; management had significant positive rather than negative perceptions of internet-based banking services; and there was a significant difference between strategic and tactical management perceptions of internet-based banking services. Age, work experience, management cadre and computer experience/training strongly influenced the perceptions of internet-based banking services. Bibliogr., sum. [Journal abstract, edited]
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