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Periodical article Periodical article Leiden University catalogue Leiden University catalogue WorldCat catalogue WorldCat
Title:Workplace change and frontline supervision in deep-level gold mining: managerial rhetoric or practice?
Author:Phakathi, Sizwe TimothyISNI
Year:2010
Periodical:Transformation: Critical Perspectives on Southern Africa (ISSN 0258-7696)
Issue:72-73
Pages:181-204
Language:English
Geographic term:South Africa
Subjects:gold mining
management education
mining companies
External link:https://muse.jhu.edu/article/383718
Abstract:This article examines the changing nature of frontline supervision in the South African gold mining industry in the light of the supervisory training course which was instituted to improve operational efficiency and productivity at AngloGold Ashanti's Great Noligwa mine. It assesses the extent to which the supervisory training was implemented in the underground gold mining workplace. The central question addressed is: Was the course really about empowering the frontline supervisor to improve workplace productivity or a mere information-sharing session between top managers and supervisors? The author concludes that the case of Great Noligwa mine indicates that the frontline supervisor is a significant player whom top managers cannot afford to marginalize in the workplace, and that the supervisory course was an important step to improve operational efficiency. The article is based on participant observational research conducted between April and September 2007. Bibliogr., notes. [ASC Leiden abstract]
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