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Periodical article Periodical article Leiden University catalogue Leiden University catalogue WorldCat catalogue WorldCat
Title:Linking service delivery and protest in South Africa: an exploration of evidence from Khayelitsha
Author:Nleya, Ndodana
Periodical:Africanus (ISSN 0304-615X)
Geographic term:South Africa
public services
Abstract:The notion of service delivery protests in South Africa has perhaps become a cliché. While there was a lull in protest activity (excluding industrial action) in the first decade of democracy, the second decade has been characterized by increased millitancy reminiscent of the anti-apartheid struggle days, with many of these diagnosed as so-called service delivery protests. Service delivery issues are often mentioned as part of a blend of issues that have caused the different communities to protest in media reports. The role of service delivery in the generation of these protests, however, has so far not been investigated directly. This article reports on the results of a quantitative study that used path analysis to investigate the strength of the claim of the link between service delivery and protests in Khayelitsha, one of the protest prone townships in Cape Town. The article concludes that service delivery affects protests directly and indirectly through its impact on perceptions of service delivery, conditions of life, and the attendance of meetings. Bibliogr., notes, sum. [Journal abstract]