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Periodical article Periodical article Leiden University catalogue Leiden University catalogue WorldCat catalogue WorldCat
Title:The transformation of the South African Public Service: exploring the impact of racial and gender representation on organisational effectiveness
Authors:Fernandez, Sergio
Lee, Hongseok
Periodical:Journal of Modern African Studies (ISSN 0022-278X)
Geographic term:South Africa
Subjects:public sector
race relations
gender relations
External link:https://doi.org/10.1017/S0022278X15000816
Abstract:The transformation of the South African Public Service into a bureaucracy that is broadly representative of the population is one of the most significant public sector reforms to occur since the end of apartheid. Grounded in the theory of representative bureaucracy, this study examines demographic representation in the South African Public Service and how it impacts the organisational effectiveness of national departments. The empirical analysis is based on longitudinal data from 60 national departments from 2006 to 2013. The findings show that as these organisations become more representative by hiring a higher per cent of Africans, of Coloureds, and of Indians, they achieve a higher per cent of goals. The findings for gender representation are more mixed and show that female representation among most racial groups is unrelated to organisational effectiveness. Bibliogr., notes, ref., sum. [Journal abstract]