A critical analysis of using student evaluation feedback to enhance students' experience of teaching and learning: closing the loop

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Periodical article

Title:	A critical analysis of using student evaluation feedback to enhance students' experience of teaching and learning: closing the loop
Authors:	Kadhila, Ngepathimo Nyathi, Francis S.
Year:	2015
Periodical:	Journal for Studies in Humanities and Social Sciences (ISSN 2026-7215)
Volume:	4
Issue:	1
Pages:	1-9
Language:	English
Geographic term:	Namibia
Subjects:	higher education students opinion polls educational quality
Abstract:	Internationally, higher educational institutions have adopted students' evaluation of teaching as a normative practice. Such student evaluations are normally used for making decisions on monitoring teaching and course quality as well as staff promotion. This article critically reviews reports available on collecting, analysing and using student feedback to enhance the quality of teaching and learning. The review was combined with research findings from experiences and perspectives of Namibian higher education institutions. The article established that in many higher educational institutions, there was a missing link between obtaining feedback from students and using this information to close the quality loop. The article therefore recommends that in order to close the quality loop, there is a need for higher educational institutions to implement systematic approaches for collecting, analysing and using feedback; and for improving the communication of actions arising from results to all key stakeholders involved. Bibliogr., sum. [Journal abstract]