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Periodical article Periodical article
Title:Who's afraid of the customer: is it necessary to give good service to make fortune?
Author:Shelley, S.
Year:1995
Periodical:Executive (Nairobi, Kenya)
Period:December-Jan.
Pages:31-35
Language:English
Notes:ills.
Geographic terms:Kenya
East Africa
Subjects:Management, Public Administration
Business management
consumers
marketing
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