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Periodical article Periodical article
Title:Creating sustainable customer relationships
Author:De Vries, C.
Year:2005
Periodical:Ugandan Banker (ISSN 1605-7848)
Volume:13
Period:September
Pages:11-15
Language:English
Notes:ills.; highlight of a paper presented at the 5th East African Banking School held in Dar es Salaam, Tanzania from 26th to 30th, July 2005
Geographic term:East Africa
Subjects:Economics, Commerce
management
Customer relations
Financial services industry
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